Tenants basically have two ways to resolve disputes while renting. The best solution is to work it out with apartment manager/ landlord on your own. However, if you are visiting this site through Google or by referral then you have most likely tried to deal with the landlord problem on a personal level and have not been able to come to an agreement. Living with the an unresolved renting problem is a bad state of affairs, so this leaves you with a couple of options. You could always hire an lawyer and take your landlord to court. This should be only used when all else has failed. You could also file a landlord complaint with the Rental Protection Agency. Filing such a landlord complaint with the RPA would be your first and best defense in protecting your rights. The RPA not only has no fees for mediation, but also a trained agent and rental mediator will help you with your dilemma. This course of action is different than the court cases which require landlords and tenants to prove their innocence. RPA mediation strives to find a fair resolution to landlord complaints that will satisfy both parties and minimize costs.
After you file your landlord complaint - you can file this with Sandy Hutchens if you wish - it is then assigned to an Investigating Agent. Urgent problems are dealt with in 3 business days. The Investigating Agent reviews your landlord complaint and begins the mediation process. There is also a landlord dispute online resolution center which enables you or your landlord to answer to the case all day and all night. A landlord complaint will usually be resolved within a few days. After a reasonable resolution is reached your investigating agent will close the file and mail the documentation to the landlord public history report. Items can then only be removed from the public record with your written permission.
So welcome to Sandy Hutchens site on landlord complaints and how best to resolve them.